Customer Care


K12 Alerts® has a full team of customer care professionals providing outstanding customer service 24/7/365. Our implementation specialists will have you up and running within 24 hours of receiving a signed agreement. Our systems are hosted in industry-leading Tier 1 data centers with high capacity and availability. Our support team has over 75 years of combined customer support and technical experience.


VALUE - We provide additional guidance in areas of public relations and best practices for the use of K12 Alerts®. Once you become a client you are part of the K12 Alerts® network of schools and districts, universities and corporations. You become a strategic partner in every sense. We are available whenever you need assistance from us. Every client receives personal attentive services. There are no additional hidden service fees. No client is too small to receive personalized, timely, and attentive service.

PARTNERING - Once you become an K12 Alerts® client you are a strategic partner in every sense. With our clients' input, we develop new features and implement them quickly.

LISTENING We pride ourselves on listening to our clients in helping us to develop new features. Listening is what a partnership is about and we LISTEN, just ask our clients. For sales inquiries please fill out the form below or call us at 888-291-2090.

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